Product Inquiry

What is FXT Military Ballistic Nylon?

Tumi was the first to bring ballistic nylon to the consumer market over 30 years ago. Now we have perfected it with our exclusive FXT ballistic fabric, which combines a unique weave and a special coating to make it ultra-tough and virtually abrasion proof.

Who can I contact for inventory availability of a product in a Tumi store/outlet?

Please contact the store of your choice directly to get the availability of an item.

How do I know if a product is available?

A product's availability is clearly noted on the Product Detail page as In Stock, Backorder, or Advanced Sale. Most products on our site are In Stock and ready to ship. Some products are either not yet available (Advanced Sale) or temporarily out-of-stock (Backorder).

How do I set my TUMI lock? Where is my key?

Please visit the Setting Your Tumi Lock section for instructions

How do I submit feedback for my Tumi products and/or experience?

You may submit your feedback to and your informat6ion will be forwarded to the appropriate department.

How can I learn more about a product?

If you would like more information about a product you see on, simply click on the product. This will take you to a Product Detail page that provides a complete product description.

Still have questions?

The best way to reach us is by email.

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